This Refund Policy applies to all Premium subscriptions and payments made on this platform. Please read it carefully before purchasing a subscription.
All payments are final and non-refundable. We do not offer refunds, credits, or compensation for:
By purchasing a subscription, you expressly request that the service begin immediately upon payment confirmation. By doing so, you acknowledge and agree that you waive your right of withdrawal under applicable consumer protection laws — including, where applicable, EU Directive 2011/83/EU — once the service has commenced or been fully performed, as permitted by law.
Subscriptions renew automatically at the end of each billing cycle until canceled. You may cancel your subscription at any time through your account settings. Cancellation prevents future charges but does not generate a refund for the current billing period — you will retain access to Premium features until the end of the period already paid.
A new cancellation request must be submitted separately for each new subscription you start.
If a charge cannot be completed due to insufficient funds, an expired card, or any other issue with your payment method, we reserve the right to retry the charge within a new billing cycle of up to 180 days from the original scheduled date. Until the subscription is canceled or the payment method is updated, you remain responsible for the full amount due.
At our sole and absolute discretion, we may — but are not obligated to — issue a refund, credit, or other form of compensation in exceptional circumstances (such as a verified duplicate charge or proven billing error). Granting an exception in one case does not create any right to the same treatment in future or similar cases, for any user.
If you believe you were charged in error or have a billing question, please contact us through our contact form with your account email and details of the charge. We will review your request, though approval of any refund remains at our sole discretion as described above.